ADS Level 5- Administrative Assistant - Registrar's Office - Student Experience Hub
$56,748 to $62,386 per annum, prorated to term, as per CUPE 1870
ASAP to November 30, 2024
The Registrar's Office is seeking applications from qualified individuals to provide operational support. The Registrar’s Office provides services to current and former students, as well as to faculty and staff of the University. As part of the Student Experience Hub, the Registrar’s Office team is committed to being a partner in supporting student success and providing service excellence. The incumbent will work with the Registrar’s Office team to ensure a high level of service within a busy environment with tight deadlines.
RESPONSIBILITIES:
- Support all operational process and services within registration, scheduling, records, admissions, and document management units
- Support student facing services and resources within myUPEI self service
- Develop informational capacity of student facing resources
- Review and update process documentation
- Support units to develop, maintain, and process outgoing system generated student communications and correspondence using the Colleague communications management module
- Carry out testing, optimization and implementation of new and/or updated processes in Colleague, Recruit, Infosilem, Zendesk, etc.
- Demonstrate professionalism and respect for diversity and inclusion toward students, faculty, staff and community members at all times
- Adhere to confidentiality requirements
- Perform other duties as assigned
QUALIFICATIONS:
- Post-secondary education in an administrative assistant program with two-year related experience, or an equivalent combination of training and experience
- Experience with Colleague, Recruit, and myUPEI
- Strong analytical skills and problem solving ability
- Experience handling sensitive and confidential information
- Ability to work in a team environment, as well as independently with minimal supervision
- Ability to establish priorities, multi-task and work under pressure to deliver exceptional service
Attention to detail and system savvy
Please submit electronically a cover letter, quoting the competition number, a resume and reference list to be received no later than the closing date via the link below.
If you are unable to apply online, you can drop off your resume to the Human Resources Department, Kelley Building, University of Prince Edward Island, 550 University Avenue, Charlottetown, PEI C1A 4P3, Fax Number 902-894-2895.
UPEI is committed to equity, diversity, inclusion, and reconciliation and believes in providing a positive learning and working environment where every person feels empowered to contribute. UPEI is committed to the principle of equity in employment and encourages applications from underrepresented groups including women, Indigenous peoples, visible minorities, persons with disabilities, persons of any sexual orientation or gender identity, and others with the skills and knowledge to productively engage with diverse communities. If you require accommodation in any part of the process, please direct your inquiries, in confidence, to our HR Officer, hrofficer@upei.ca. Applications will not be accepted via email.
Only those applicants who are invited to an interview will be acknowledged.
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