MTS Level 5 - Library Technician - Robertson Library
$50,316 – $55,319 per annum, as per CUPE 1870
The Robertson Library is seeking a library technician to work with the Library’s Access Services and Scholarly Communications and Resource Sharing Units. Reporting to the University Librarian and Scholarly Communications and Health Sciences Librarian, the successful candidate will provide front line support for library users, and undertake assigned projects. The applicant will be expected to demonstrate good communication ability, sound judgement, flexibility, and initiative.
RESPONSIBILITIES:
Access Services Duties:
- Work regularly scheduled shifts on the Service Desk to provide front line support to library users (approx. 20 hours)
- Implement library policies
- Assist library users locating and using library materials, services, and technology (e.g. copiers, printers, scanners)
- Circulate and check-in library resources, laptops, etc.
- Provide information/reference service both in-person, by telephone, and online via the library’s virtual chat service
- Supporting the maintenance of library collections including retrieving, moving, deaccessioning, and shelving library materials
- Prepare and update documentation
- Help train and supervise student assistants
- Conduct tours as required
Scholarly Communications and Resource Sharing Duties:
- Collect, organize, and enter citations and/or documents into repositories
- Provide support for UPEI’s Open Educational Resources Development Program using Pressbooks platform
- Facilitate the creation of Digital Object Identifiers and ISBNs upon request
- Compile usage statistics from scholarly communications platforms
- Update content on web pages related to scholarly communications programs and services
Other Duties:
- Other duties as assigned
QUALIFICATIONS:
- A Library Technician Diploma or an equivalent combination of education and related work experience
- At least two years’ experience in an automated library environment
- Effective technology skills including proficiency with spreadsheets (Excel, Google Sheets) and other MS Office/Google applications
- Experience providing high-quality customer service
- Able to work day, evening, and weekend shifts as scheduled
ASSETS:
- Bachelor's degree from a recognized post-secondary institution
- Work experience in a university library
- An open attitude towards new technology and learning
- Experience working with institutional repositories
- Experience using web content management systems like Drupal, Wordpress, etc.
- Ability to perform bending/lifting, and to safely handle/shelve heavy items
- Ability to deal with diverse people in a calm, courteous, and effective manner
- Ability to prioritize work and meet deadlines, and work in a team environment
- Ability to exercise tact, courtesy, discretion and sound judgement
- Ability to work independently, as part of a team, and under limited supervision
Please submit electronically a cover letter, quoting the competition number, a resume and reference list to be received no later than the closing date via the link below.
If you are unable to apply online, you can drop off your resume to the Human Resources Department, Kelley Building, University of Prince Edward Island, 550 University Avenue, Charlottetown, PEI C1A 4P3, Fax Number 902-894-2895.
UPEI is committed to equity, diversity, inclusion, and reconciliation and believes in providing a positive learning and working environment where every person feels empowered to contribute. UPEI is committed to the principle of equity in employment and encourages applications from underrepresented groups including women, Indigenous peoples, visible minorities, persons with disabilities, persons of any sexual orientation or gender identity, and others with the skills and knowledge to productively engage with diverse communities. If you require accommodation in any part of the process, please direct your inquiries, in confidence, to our HR Officer, hrofficer@upei.ca. Applications will not be accepted via email.
Only those applicants who are invited to an interview will be acknowledged.
Note that this site is not compatible with some mobile browsers (e.g. iPad, iPhone). Upon successful submission of your application, you will receive an auto-reply to your email address advising your application has been received. If you do not receive an email, please check your spam folder and/or try submitting your application via a different web browser (Google Chrome, Firefox, etc).