ADS Level 5 - Administrative Assistant - Information Technology System and Service
$56,784 to $62,386per annum, as per CUPE 1870
IT Systems & Services is seeking an Administrative Assistant for our fast-paced department. This individual will work closely with others to ensure the smooth and efficient operation of the department.
RESPONSIBILITIES:
Support the ITSS department and the campus community in the main areas of IT procurement, landline mobile and internet communications, ordering computers and phones, compile analytical summaries of the Student Opinion of Teaching surveys for faculty and their faculties, general inquiries, reporting and other duties as required, detailed as follows:
- Provide general office duties for ITSS staff
- Answer telephone, email and direct walk-in inquiries
- Coordinate all adds, moves, repair and changes to landline phones on the campus including the setup of call trees, voicemail, conference bridges etc.
- Coordinate all mobile phone requests such as the purchase of new phones, repair, add to our provider portal, port numbers from external to UPEI number bank and oversee our loaner phones
- Create requisitions in Colleague for purchasing items for ITSS
- Receive items in Colleague
- Procurement and administration of software licenses for the campus
- Reconcile depot inventory to budget accounts including manual inventory controls and provide detailed and accurate monthly reports to Accounting
- Other duties as assigned
QUALIFICATIONS:
- One-year post-secondary education in Office Studies or similar along with two years’ work experience in an office support role or an equivalent combination of education and related work experience is required
In-depth knowledge in the following areas is also required:
- Microsoft Office applications
- Configuration and setup of mobile phones both Android and Apple IOS
- Configuration of call trees and voice mail features
- Asset management and inventory controls
- A strong commitment to excellent client service is a fundamental requirement for this position
- Very strong communication skills, both oral and written
- Commitment to continuous, self-directed learning is required
- Experience with IT procurement and basic financial reports
- Experience in landline telecommunications, electronic financial systems, procurement or statistical analysis software would be considered an asset
Please submit electronically a cover letter, quoting the competition number, a resume and reference list to be received no later than the closing date via the link below.
If you are unable to apply online, you can drop off your resume to the Human Resources Department, Kelley Building, University of Prince Edward Island, 550 University Avenue, Charlottetown, PEI C1A 4P3, Fax Number 902-894-2895.
UPEI is committed to equity, diversity, inclusion, and reconciliation and believes in providing a positive learning and working environment where every person feels empowered to contribute. UPEI is committed to the principle of equity in employment and encourages applications from underrepresented groups including women, Indigenous peoples, visible minorities, persons with disabilities, persons of any sexual orientation or gender identity, and others with the skills and knowledge to productively engage with diverse communities. If you require accommodation in any part of the process, please direct your inquiries, in confidence, to our HR Officer, hrofficer@upei.ca. Applications will not be accepted via email.
Only those applicants who are invited to an interview will be acknowledged.
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