ADS Level 5 - Program Assistant - Office of Continuing Education and Professional Development - Student Experience Hub
$51,073 to $56, 147 per annum, prorated to term, as per CUPE 1870
September 30, 2024 to April 30, 2025
The Office of Continuing Education and Professional Development is seeking a detail oriented, well-organized professional to support the delivery of our suite of professional development courses and certificate programs. This is a fast-paced environment where high quality customer service is key.
RESPONSIBILITIES:
Coordinate details for online and in person course delivery
Serve as a point of contact for participants, facilitator/contractors
Determine course logistical requirements, required course materials, communications, evaluations, etc., in collaboration with OCEPD staff and training facilitators
Oversee logistics for scheduled training including room set up, online platform requirements, and all related details
Greet facilitators, troubleshoot technology issues, welcome participants, and address any questions or concerns
Maintain and manage content library, course recordings, and access to training materials
Ensure delivery quality standards are maintained
Order appropriate catering for in person training
Manage supplies required for training, including course specific materials
Complete attendance tracking for all training, create and distribute certificates, ensure access to materials required for training
Other duties as required
QUALIFICATIONS:
A relevant 2-year diploma or an equivalent combination of post-secondary education and related work experience
Experience in program or service delivery
Demonstrated strong customer service orientation
Detail oriented, organized, and ability to multi-task
Strong interpersonal and communication skills
Proficiency in various forms of technology and familiarity with Zoom, Microsoft Teams, SharePoint, and One Drive considered an asset
Possess a valid driver’s license and access to a vehicle
Please submit electronically a cover letter, quoting the competition number, a resume and reference list to be received no later than the closing date via the link below.
If you are unable to apply online, you can drop off your resume to the Human Resources Department, Kelley Building, University of Prince Edward Island, 550 University Avenue, Charlottetown, PEI C1A 4P3, Fax Number 902-894-2895.
UPEI is committed to equity, diversity, inclusion, and reconciliation and believes in providing a positive learning and working environment where every person feels empowered to contribute. UPEI is committed to the principle of equity in employment and encourages applications from underrepresented groups including women, Indigenous peoples, visible minorities, persons with disabilities, persons of any sexual orientation or gender identity, and others with the skills and knowledge to productively engage with diverse communities. If you require accommodation in any part of the process, please direct your inquiries, in confidence, to our HR Officer, hrofficer@upei.ca. Applications will not be accepted via email.
Only those applicants who are invited to an interview will be acknowledged.
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