Reporting to the Director of Family Medicine & DME, Faculty of Medicine, the role of the  Manager for the UPEI Health & Wellness Centre provides leadership to the staff and physicians at the health centre. 

RESPONSIBILITIES:

• Oversees the quality and safety of patient care, ensures safe staffing levels, manages day-to-day operations of the health centre.
• Ensures the health centre meets and exceeds the minimum national standards for health care of Accreditation Canada
• Ensures professional development plans are up to date; contracts and maintains up to date contracts with physicians (family physician, psychiatrist, ADHD specialist as needed), works with Finance to ensure adequate budget
• Handles compliments and complaints, including disclosure if required
• Promotes interprofessional teamwork and collaborates with other departments within the university
• Provides advice and information to the senior leadership and works closely with the Manager of Health, Safety and Environment
• Collaborates with other departments within and outside the university to ensure health and wellness activities are available for all students, faculty, staff and families of faculty and staff
• Provides updates and advice to the director of Family Medicine & DME. The manager works with the CPHO (Chief Public Health Office) to ensure immunizations are available on campus (e.g. Influenza, COVID-19, MenB etc..) as well as provide education on health issues such as Alcohol Harms
• Ensures there is a Patient Experience Survey completed every 1-2 years and develops an action plan to address any issues uncovered.  The manager ensures there is an up-to-date Strategic Plans as well as annual Operational Plans
• Develops and leads protocols to guide the operations of the health centre, ensuring these protocols align with legislation such as the Health Information Act and FOIPP as examples
• Ensures staff have necessary training and tools to perform their roles. The manager Ensures the equipment is safe and there is appropriate preventive maintenance.  Supervises administrative and clinical staff, monitors attendance/leave usage and monitors statistics such as no shows
• Works with the Finance Department to ensure adequate budget is available to operate the clinic. 

QUALIFICATIONS: 

• Must have a bachelor's degree in a health-related discipline, preferably a Master’s degree
• 5 years of relevant work experience
• Experience in budget management, strategic planning, program development and staff supervision, change management, results management and knowledge of the PEI health system is required
• Demonstrates excellent organizational and communication skills
• Strong interpersonal, leadership and collaborative skills 
• Ability to plan and think strategically 
• Excellent written/verbal communication skills are required.

• The successful applicant must have a good previous work and attendance record