For the final phase of our migration from Novell to Microsoft, ITSS will be migrating departmental printers over the next two weeks. This process should be relatively seamless, in that your computer will continue to print to the same printer, but behind the scene, we will no longer be using Novell. In some cases, we do have to make a visit; for example if a computer has not been connected to Active Directory yet. We will have dedicated ITSS staff ready to resolve these issues.

As we migrate each department, we will provide you with more details and specific timelines when the migration will take place. We will do our best to notify departments as far in advance as possible. 

Should you encounter printing issues following the migration, please contact the ITSS Helpdesk (helpdesk@upei.ca).