Please join facilitator Jamie MacSwain from Morneau Sheppell who will deliver a 1-hour Employee and Family Assistance Programs (EFAP) Seminar.

EFAP Seminar - "Effective Communication at Work"

WHEN: Tuesday, October 4, 2016 - 12:00PM-1:00PM

WHERE:  Kelley Board Room, Second Floor Room 234

SPACE IS LIMITED so don't delay, sign up today!

In order to communicate effectively, individuals have to master the techniques of effective listening and self-expression. These skills involve verbal and non-verbal behaviours as well as the ability to speak with persuasion and confidence. This session will look at both of these essential sides of the communication equation. It will address key communication elements such as active listening and show participants how to present messages in a way that is more compatible with the receiver’s style.

Learning objectives:
At the end of this session, participants will be able to do the following:
• Understand the three major communication styles.
• Develop techniques to communicate assertively.
• Speak effectively when conversing about conflict.
• Recognize the barriers that can get in the way of listening.

SIGN UP: 

Release-time from your department is generally needed to participate.

Space is limited so please pre-register by contacting Glenda Burgoyne by email at gburgoyne@upei.ca or telephone 902-566-0605, no later than Monday, October 3, 2016.