With the start of the fall semester, the demand for keys and card access increases greatly. We are doing our best to meet the demand, but we ask for your patience. We would like to ask for your assistance by doing the following: -Security will contact you when your key is available for pick up. If you have not been notified then your request has not yet been processed and we ask for your patience. -Key requests are processed on Tuesdays. Key requests must be received in security prior to 4:00 pm on Monday to be processed on Tuesday. If the request is late being sent to security, it will be set aside for the next week’s key processing. Once you have received notification that your key is available, we ask you to pick it up between 8:30 am and 3 pm Monday–Friday at the Security front desk. -If you obtain a new ID card and need your access levels updated, please send an email to security@upei.ca with your name, ID number, and the bar code from your ID, and we will process the request. You do not need to present the card in person. Cards take 24 hours to be updated in the system. Thank you for your cooperation. Security Services