Performance Management - February 21 This workshop covers: performance management cycle, expectation management and objective setting, appraisal and evaluation process, feedback techniques, creating a high-performance culture, managing poor performers, and performance management legal guidelines and tips. http://lifelonglearning.upei.ca/professionaldevelopment/performance-man… Essentials of Conflict Resolution - February 26, 27 & 28 What you will learn: Five styles of conflict handling and their uses, conflict self-awareness, conflict analysis, communication for improving relationships, interest-based approach to conflict resolution, and applications in mediation, negotiation, and facilitation. http://lifelonglearning.upei.ca/conflict/essentials-conflict-resolution For more information on these courses and others, visit lifelonglearning.upei.ca or call 566-0336.